After-Sales / Service; Help In Case Of Malfunction - AL-KO SOLO HT 4245 Betriebsanleitung

After-Sales / Service

■
Points of sale of batteries and rechargeable
batteries
■
Disposal points of the common take-back
system for the used batteries of appliances
■
Disposal point of the manufacturer (if not a
member of the common take-back system)
These statements apply only to rechargeable bat-
teries and batteries that are sold in the countries
of the European Union and that are subject to
European Directive 2006/66/EU. Different provi-
sions can apply to the disposal of rechargeable
batteries and batteries in countries outside the
European Union.
11 AFTER-SALES / SERVICE
In the event of questions of warranty, repair or
spare parts, please contact your nearest AL-
KO Service Centre. These can be found on the
Malfunction
Engine does not run.
Motor keeps cutting out.
Cutting blade becomes hot
when running. Generation of
smoke.
Branches are not cleanly cut.
Branches are often jammed
in the cutting blade.
442203_b
Cause
Rechargeable battery is flat.
Rechargeable battery miss-
ing or rechargeable battery
not seated correctly.
Power supply is interrupted.
The motor protection switch
has switched off the motor
due to overload.
■
Appliance faults
■
The On/Off switch is de-
fective.
No oil on the cutting blade.
■
Cutting blade is blunt.
■
Nicks in the cutting
blade.
Cutting blade is blunt.
The sliding play of the cutting
blade is too great.
Internet at:
www.al-ko.com/service-contacts

12 HELP IN CASE OF MALFUNCTION

CAUTION!
Risk of injury
Sharp-edged and moving appliance
parts can lead to injury.
■
Always wear protective gloves
during maintenance, care and clean-
ing work.
NOTE
If you encounter any malfunctions that
are not listed in this table or that you
cannot rectify yourself, please contact
our customer service.
Remedy
Charge the rechargeable battery.
Insert the rechargeable battery cor-
rectly.
1. Remove the battery.
2. Clean the plug contacts of the ap-
pliance.
Wait until the motor protection switch
enables the motor again.
Contact an AL-KO service centre.
1. Switch off the appliance and re-
move the rechargeable battery.
2. Clean and oil the cutting blade.
3. Insert the rechargeable battery
again.
Contact an AL-KO service centre.
Contact an AL-KO service centre.
Contact an AL-KO service centre.
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