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Sound is not output from the subwoofer.
• Check whether the LED on the rear of the
Subwoofer and Surround Speakers lights in blue.
Reconnect it when the blue LED blinks or the red
LED lights.
If the TV is not connected via HDMI TO TV (eARC/ARC)
• Check whether the HDMI cable is correctly
connected to the ARC terminal.
• Connection may not be possible due to the
connected external device (set-top box, game
console, etc.). Directly connect the Soundbar.
• HDMI-CEC may not be activated on the TV. Turn on
the CEC on the TV menu. (Samsung TV: Home (
→ Menu → Settings (
) → All Settings (
Connection → External Device Manager → Anynet+
(HDMI-CEC) ON)
Soundbar will not connect via Bluetooth.
• When connecting a new device, switch to "BT
PAIRING" for connection. (Press the PAIR button
on the remote control or press the
button on the body for at least 5 seconds.)
• Reconnect it after removing the Bluetooth
speaker list on the device to connect. (Samsung
TV: Home (
) → Menu → Settings (
All Settings (
) → Sound → Sound Output →
Bluetooth Speaker List)
Sound drops out when connected via Bluetooth.
• Some devices can cause radio interference if
they are located too close to the Soundbar. e. g.
microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth
moves too far away from the soundbar, it may
cause the sound to drop out. Move the device
closer to the soundbar.
• If a part of your body is in contact with the
Bluetooth transceiver or the product is installed on
metal furniture, the sound may drop out. Check the
installation environment and conditions for use.
Soundbar will not connect to Wi-Fi.
• Make sure the wireless router is turned on and
then reconnect the wireless router after rebooting.
• The soundbar will not connect if the wireless signal
is too weak. Try moving the router closer to the
soundbar, or eliminating any obstacles that are
between the soundbar and the router, if possible.
The soundbar does not turn on automatically with
the TV.
• When you turn off the Soundbar while watching TV,
power synchronization with the TV is disabled. First
turn off the TV.
07 LICENCE
Dolby, Dolby Atmos, and the double-D symbol are
registered trademarks of Dolby Laboratories Licensing
Corporation. Manufactured under license from Dolby
Laboratories. Confidential unpublished works.
Copyright © 2012-2021 Dolby Laboratories. All rights
reserved.
)
) →
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS, Inc. (for
companies headquartered in the U.S./Japan/Taiwan)
or under license from DTS Licensing Limited (for all
other companies). DTS, DTS:X, and the DTS:X logo are
registered trademarks or trademarks of DTS, Inc. in
(Source)
the United States and other countries. © 2021 DTS, Inc.
ALL RIGHTS RESERVED.
) →
The terms HDMI and HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks
or registered trademarks of HDMI Licensing
Administrator, Inc. in the United States and other
countries.
• Use your phone, tablet or computer as a remote
control for Spotify. Go to spotify.com/connect to
learn how
• The Spotify Software is subject to third party
licenses found here: https://www.spotify.com/
connect/third-party-licenses.
To send inquiries and requests for questions regarding
open sources, contact Samsung Open Source (http://
opensource.samsung.com)
• Apple, Airplay, iPhone, iPad, and Mac are
trademarks of Apple Inc., registered in the U.S. and
other countries.
• Use of the Works with Apple badge means that an
accessory has been designed to work specifically
with the technology identified in the badge and
has been certified by the developer to meet Apple
performance standards.
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