Service / Complaint - VOLTIMA VJS-Serie Montage- Und Bedienungsanleitung

48 Voltima - Jumpstarter

Service / Complaint

If you have any questions about your product after the purchase or during operation, we will be
happy to help you.
In most cases, a pre-information by e-mail with explanation of the problem and pictures is usually
helpful.
Tip:
If you contact us directly, have your customer or invoice number and the item number ready.
In the event of a return of the product, please note the following instructions for quick processing:
• If possible, use the original packaging as a shipping box.
Please enclose to the return:
• Copy of the invoice
• (Service Form)
• Reason for the return
• An accurate and detailed error description