Fault phenomenon
"E06"
"E07"
"E11"
"E12"
• If the problem cannot be resolved, do not disassemble the machine, please send it to the G21
authorized service department for maintenance.
Basic product information and packing details
Product size (length × width × height): 345 mm × 326 mm × 284 mm
Executive standards: EN 60335-2-9 • EN 60335-2-15 • EN 60335-1 • EN 62233:2008
Product net weight: About 5.7 kg
Rated voltage: 230 V
Rated frequency: 50 Hz
Rated power: 1250 W
Reason analysis
Failed to draw water.
The circuit board
communication is abnormal.
Reminder that the lid is open
in the working process.
Water shortage in water tank.
The water tank is not plugged
in tightly.
Water pump damage.
Trouble removal
Check whether or not there is
enough water in the water tank, and
re-plug the water tank to ensure
the installation is in place. If it still
alarms E06, send it to G21 Authorized
Service for repair.
Contact G21 Authorized Service.
Cover opening alarm in the working
process is a reminder that the
cover is open, which is a normal
phenomenon and closing the cover
can cancel the alarm.
Add pure water of rated capacity to
the water tank.
Insert the water tank into the machine
completely until tightly buckled.
Contact G21 Authorized Service.