After-Sales Service - Black & Decker GS1400 Handbuch

E N G L I S H
Should your Black & Decker product become
defective within the guarantee period due to
faulty materials or workmanship, we guarantee to
either replace all defective parts or -at our
discretion- to replace the unit free of charge,
provided that:
The product is returned to us or one of our
authorised repair agents with proof of purchase.
The product has been used within the
parameters of its consumer classification.
The product has not been used for hire purposes.
Repairs have not been attempted by anyone
other than our authorised repair agents.
The failure represents normal wear and tear.
This guarantee is offered as an extra benefit and
does not affect your statutory rights.
The guarantee policy
The following failures are not covered by the
above guarantee:
Replacing worn or damaged blades, nylon
lines, chains and power cables. These items
are regarded as replacement items which wear
during normal usage.
Failures as a result of sudden impact or obvious
abuse.
Failures due to usage not in accordance with
instructions and recommendations contained
in this manual.
The use of other than genuine Black & Decker
accessories and parts may cause decreased
performance or damage to the product and will
render the guarantee void.
AFTER SALES SERVICE
Full details on our after-sales service are available
on the Internet at www.2helpU.com. Alternatively,
contact our Service and Information Centre at the
address towards the back of this manual.
It is our aim that all Black & Decker customers
should be totally satisfied with their
Black & Decker product and our after sales service.
If any help or advice is needed, please contact
your local Black & Decker repair agent.
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If your product needs repair, please take or send it
to an authorised repair agent, providing proof of
purchase if claiming a guarantee repair.
Black & Decker offers a nationwide network of
authorised repair agents.
Full details on our after sales service can be
obtained from any of our authorised repair agents.
OTHER OUTDOOR TOOLS
Black & Decker has a full range of outdoor power
tools that make life in the garden easy. If you would
like further information on the following products,
please contact our Service and Information Centre
(see the address page towards the end of this
manual) or your local Black & Decker retailer.
String trimmers Chainsaws
Cordless shear Hedgetrimmers
Lawnmowers Lawnrakers
Leafbusters Shredders
Not all products are available in all countries.