RISCO Group RWX35S Installations- Und Bedienungsanleitung Seite 17

Standard Limited Product Warranty ("Limited Warranty")
RISCO Ltd. ("RISCO") guarantee RISCO's hardware products ("Products") to be free from
defects in materials and workmanship when used and stored under normal conditions and in
accordance with the instructions for use supplied by RISCO, for a period of (i) 24 months from
the date of delivery of the Product (the "Warranty Period"). This Limited Warranty covers the
Product only within the country where the Product was originally purchased and only covers
Products purchased as new.
Contact with customers only. This Limited Warranty is solely for the benefit of customers
who purchased the Products directly from RISCO or from an authorized distributor of
RISCO. RISCO does not warrant the Product to consumers and nothing in this Warranty
obligates RISCO to accept Product returns directly from end users who purchased the
Products for their own use from RISCO's customer or from any installer of RISCO, or
otherwise provide warranty or other services to any such end user directly. RISCO's
authorized distributor or installer shall handle all interactions with its end users in
connection with this Limited Warranty. RISCO's authorized distributor or installer shall
make no warranties, representations, guarantees or statements to its end users or other
third parties that suggest that RISCO has any warranty or service obligation to, or any
contractual privy with, any recipient of a Product.
Remedies. In the event that a material defect in a Product is discovered and reported to
RISCO during the Warranty Period, RISCO shall accept return of the defective Product in
accordance with the below RMA procedure and, at its option, either (i) repair or have
repaired the defective Product, or (ii) provide a replacement product to the customer.
Return Material Authorization. In the event that you need to return your Product for repair or
replacement, RISCO will provide you with a Return Merchandise Authorization Number (RMA#)
as well as return instructions. Do not return your Product without prior approval from RISCO. Any
Product returned without a valid, unique RMA# will be refused and returned to the sender at the
sender's expense. The returned Product must be accompanied with a detailed description of the
defect discovered ("Defect Description") and must otherwise follow RISCO's then-current RMA
procedure published in RISCO's website at www.riscogroup.com in connection with any such
return. If RISCO determines in its reasonable discretion that any Product returned by customer
conforms to the applicable warranty ("Non-Defective Product"), RISCO will notify the customer
of such determination and will return the applicable Product to customer at customer's expense.
In addition, RISCO may propose and assess customer a charge for testing and examination of
Non-Defective Product.
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