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PROBLEM
The softener does
not regenerate resin.
The softener
produces hard water.
Increased salt
consumption.
Pressure drop.
Too much water in
brine tank.
The softener does
not collect brine.
Constant leakage to
drain.
E-14 error message.
Purified water is
salty.
22
CAUSE
No power supply.
Wrong valve settings.
Open by-pass.
No salt in brine tank.
Clogged injector.
Insufficient water refill in the brine tank.
Water mixer open too wide.
Valve is performing regeneration.
Too much water in brine tank.
High brine consumption.
Iron residue on the softener.
Clogged water installation.
Valve inlet clogged by installation material.
Clogged prefilter.
Air in the installation.
Too long duration of water refill in brine tank.
Clogged injector.
Blocking elements in brine valve.
Pause in power supply during brine tank
refill.
Wrong brine tank setting.
Too low pressure in installation.
Clogged tube which supplies brine to the
tank.
Leakage from the tube which supplies brine
to the tank.
Damaged injector.
Clogged outlet.
Blocking elements in the valve.
Pause in power supply during regeneration.
Damaged electric or electronic parts.
Inefficient flushing of the resin.
SOLUTION
Check electric wiring - fuse, plug, transformer.
Adjust valve settings or contact tech support.
Close the by-pass.
Refill the salt and regenerate the resin by the
immediate regeneration button.
Contact tech support or clean the injector.
Check the set time of brine tank refill and
regenerate the resin in immediate regeneration
cycle.
Change the setting of hard water mixer.
Wait until regeneration ends.
Set shorter brine tank refill time.
Set shorter brine collection time. Adjust the brine
valve position.
Clean the valve and resin. Increase frequency of
regeneration and/or backwash cycles.
Check whether the residue from water has not
blocked the water installation before the softener.
Remove the materials and clean the valve.
Clean or remove the cartridge.
Incorrect operation of brine valve. Make sure if
there is brine in the tank before regeneration
begins.
Set shorter brine tank refill time.
Clean the injector.
Replace the brine valve.
Check electric power supply.
Adjust brine valve position.
Increase inlet water pressure to at least 1,5 bar.
Check the brine hose and remove any blocking
elements.
Replace the tube.
Replace the injector.
Check the drain tube and remove any blocking
elements.
Check the inside of the valve, remove any
blocking elements and check the valve operation
during various working cycles.
Check electric wiring.
Contact tech support.
Check whether the drain tube is clogged. Increase
rinse duration. Check water pressure in the
installation.
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