Troubleshooting; Warranty & Customer Service - Vava VA-IH006 Anleitung

TROUBLESHOOTING

· Check that the camera and monitor are turned on.
· Check the camera is connected to power properly (it
cannot be charged; it's power off once disconnected
Product not
from power).
powering on?
· Check that the monitor is of enough battery (it'll auto
shut off when battery level icon flashes red slowly on
the monitor).
· Check the intactness of the power cable.
· Check whether the camera is near the monitor
(recommended to keep within 1.5-2m / 4.9-6.6ft).
· Check whether the monitor is of low battery. Charge it
in time to restore good connection.
· Check whether the camera is well connected to power.
Baby monitor
· Check whether there are any large metallic objects
can't connect
including doors, refrigerators, mirrors, etc., are placed
with the camera?
between the camera and monitor thus blocking the
radio signals.
· Check whether there's any other 2.4GHz product is
used nearby like WiFi routers, microwave ovens, which
may interfere the connection.
· If nothing above is involved, please retry to pair:
press the Pair Button at the bottom of the camera,
press Menu button, select through
then the monitor will auto-pair with the camera.
· Check all connections to the camera (power cable
plugging and pairing).
Nothing shown
· Check whether the screen is in sleep mode. Press any
when I view a
button to awake it.
camera?
· Check whether the camera is within range of the
monitor.
· Adjust the monitor antenna to vertical position for
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WARRANTY & CUSTOMER SERVICE
-> -> , and
18 months warranty
Lifetime customer service (contacts on the monitor, and back cover of this
User Guide)
better signal transfer.
No sound from
Check whether the system sound volume is set to "0".
the monitor?
It'll be mute if set so.
Black and white
Night vision LED may be ON. Please turn on room lights
pictures?
to force it out of the night mode.
· Check whether the camera is near the monitor and
that there're no obstacles between them.
Choppy videos?
· Adjust the monitor antenna to vertical position for
better signal transfer.
· Volume may be set too high. Press Menu Button -> OK
Button -> Left Button to volume down.
· The camera and monitor may be put too close; keep
Too much noise?
them at least 1.5m / 4.9ft apart.
· The camera may be too out of range. Please keep it
within 10m / 32.8ft to the monitor.
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