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The earbuds won't turn on
Try charging the earbuds for a while. If the earbuds still won't power on, please
contact our support team at the email address given in Warranty & Customer
Support.
I put the earbuds back in the charging case, but the earbuds are still connected
The charging case is probably out of power. Try charging it.
Product Care & Use
●
Keep away from liquids and extreme heat
●
Don't use the earbuds at high volume for extended periods, as this may cause
permanent hearing damage or loss
Warranty & Customer Support
For questions, support, or warranty claims, contact us at the address below that
corresponds with your region. Please include your Amazon order number and
product model number.
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