Troubleshooting - SACKit WAKEit S Bedienungsanleitung

TROUBLESHOOTING

If you have trouble operating WAKEit S, please search the following options for solving the problem.
If the solutions below do not help your problem, please contact customer service at info@sackit.dk.
No sound from my WAKEit S
• Please make sure, that the product is connected to a power outlet
• Try to increase the volume on your Bluetooth device or the speaker
• Please make sure that all cables are correctly connected
My WAKEit S have radio static
• If you are using a Bluetooth connection, then please make sure that the speaker and your
Bluetooth device is within 10 meters of each other
• If you are using FM, then please check that the antenna is fully extended
Bluetooth connection failed
• Please make sure, that WAKEit S is in correct Bluetooth pairing mode .
• Reconnect after reboot
• Please make sure, that the speaker and your Bluetooth device is within 10 meters of each other
• Please make sure, that there is no obstructions between the speaker and your Bluetooth device
• Try connecting another Bluetooth device
Failure in station scanning in FM mode
• Check if the antenna is fully extended
WAKEit S has radio static or losses the signal when I listen to radio from FM mode
• Do not use wireless charging while listening to the radio as the wireless charger interferes with
WAKEit Ss radio signal .
• Check if the antenna is fully extended to improve the radio signal
My device or WAKEit S is very warm
• The wireless charger must not be covered as this might result in overheating
• Do not charge your device wirelessly with a steel plate or magnetic back, this may damage your
devices
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