Troubleshooting - Medion LIFE S2400 Bedienungsanleitung

16. Troubleshooting

Problem
The sports watch will
not start.
No/incorrect heart
rate measurement
Data transfer
between the
sports watch and
smartphone/tablet
PC is faulty.
Implausible route
It is taking a very long
time to establish the
GPS connection.
The calculation of
calories burned is
incorrect/implausible.
Possible cause
The battery is not
charged.
The sensor surfaces are
dirty.
The strap is too loose
around the wrist.
No Bluetooth
connection
GPS has not been
enabled.
This is because it is it first
time contact is being
established between the
sports watch and the
satellites.
Your personal data has
been stored incorrectly.
Solution
 Charge the sports watch.
 Clean the sensor surfaces.
 Make sure that the strap
is not fastened too loosely
around your wrist.
 Perform the Bluetooth
pairing again.
 If necessary, uninstall the
MEDION® Fitness app
and then reinstall it with
subsequent Bluetooth
pairing.
 Enable the GPS function
before starting the activity
recording.
 Wait a few minutes until
the sports watch has
established contact with
the satellite.
 Check your entries for
gender, age, weight and
height.
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