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Contacting Global Service And Support; Technical Support; Service Requirements; Sicherheit, Vorschriften Und Zertifizierungen - Zhone EtherXtend 30x4 Schnellinstallationsanleitung

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Sicherheit, Vorschriften und Zertifizierungen

EtherXtend 30x4 Quick Installation Guide
12

Contacting Global Service and Support

Contact Global Service and Support (GSS) if you have any questions about
this or other Zhone products. Before contacting GSS, make sure you have the
following information:
Software version running on the system
System configuration
Zhone product you are using
Description of the issue

Technical Support

If you require assistance with the installation or operation of your product, or
if you want to return a product for repair under warranty, contact GSS. The
contact information is as follows
Table 5:
E-mail
Telephone (North America)
Telephone (International)
Internet
If you purchased the product from an authorized dealer, distributor, Value
Added Reseller (VAR), or third party, contact that supplier for technical
assistance and warranty support.

Service Requirements

If the product malfunctions, all repairs must be performed by the
manufacturer or a Zhone-authorized agent. It is the responsibility of users
requiring service to report the need for service to GSS.
In diesem Kapitel wird die Vorbereitung des Standortes fr die Installation der
EthernetXtend-Plattform beschrieben. Es umfasst die folgenden Themen:
Installation safety precautions on page 8
EMI Notices on page 9
ACTA Customer Information on page 10
Supplier's Declaration of Conformity on page 11
CE Marking on page 11
support@zhone.com
877-ZHONE20 (877-946-6320)
510-777-7133
www.zhone.com/support

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