Troubleshooting guide
The radio
If the radio is powered by the mains adaptor:
won't turn on.
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If the radio is powered by batteries:
Check that the batteries are not flat and that they are inserted
correctly.
No sound.
Check the volume.
If using Bluetooth:
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Things to consider:
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If you experience problems, try the following:
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Poor radio
•
signal
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reception.
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If none of
•
the above
remedies work.
Make sure that the power switch (16) on the back of the radio
is in the ON (I) position.
Make sure that the mains adaptor is intact and is securely
connected to both the wall socket and the radio.
Is the wall socket live?
Make sure that the Bluetooth connection has been properly
established.
Test the playback from your external device before connecting
it to the radio to ensure that it works.
Try playback using another file. The file you are attempting to
play may be corrupted.
Other wireless equipment using the same frequency band can
reduce the transmission range.
The range of all wireless equipment depends on the type of
obstacles located between the transmitter and the receiver
(e.g. a concrete wall will interfere with the signal more than
a plasterboard wall).
Turn off any other existing wireless equipment to check
whether this is the cause of the problem. Reposition
the wireless equipment, shorten the distance between
the transmitter and the receiver or reduce the number of
obstacles (walls, furniture, etc.) between them.
Extend the aerial completely.
Adjust the position of the aerial.
Move the radio to another location.
Remove the batteries or unplug the mains adaptor. Wait for
at least 5 minutes. Refit the batteries/reconnect the mains
adaptor. Turn the radio on again.
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