Troubleshooting - USER’S GUIDE KYGO A4/300 Anleitung

E N G L I S H

Troubleshooting

• Bluetooth pair and connection fail
Other mobile device or equipment has been connected before
connection, and has not left yet and Bluetooth cannot be switched
off. When connection feature is employed again, the Bluetooth device
will automatically search for this previously connected Bluetooth
device for connection. First turn off the Bluetooth feature of the
previously connected Bluetooth device and the next Bluetooth device
can search, pair and connect normally.
• The LED does not turn on and the Bluetooth device is not available
Bluetooth device has not operated for a long time, and may come
into dormant state. Press the MFB on the device for a longer time to
activate it.
20
E N G L I S H
• Short Bluetooth connection distance
There is a barrier between the mobile device and Bluetooth
headphone, so please clear it away.
• Bluetooth may be normally connected and played, but sometimes,
there is interrupted
1. There is a barrier between mobile device and Bluetooth
headphone, so please clear it away.
2. The distance between the Bluetooth device and
connected device is too far away, out of the transmission
range. Please put them closer.
3. The battery of headphone is discharged, please recharge it.
If you are experiencing other problems not listed here or you need help
with your device, you can send an email to info@kygolife.com and we'll
support you.
21