Error Messages; Troubleshooting - VIRUSKILLER VK-blue Benutzerhandbuch

Caution:
• The Fragrance Pod is designed for use with dried natural flowers, herbs and whole
spices, or fragrance liquids / essential oils. Herbs, spices or flowers should always
be contained within a pouch or bag, and oils must be transferred onto a felt pad.
• If using oils, it is important not to over saturate the felt pad. 2 ml is the maximum
recommended amount. Exceeding this amount may cause oil to drip down into the
unit and damage it.

Error Messages

When to Replace the
Sterilizing Module
The lifespan of the Sterilizing Module
is 8000 hours. When the unit has been
operated for 8000 hours, the operation
time (displayed by pressing MODE) will
be a minus figure, as shown below.
The Sterilizing Module should be re-
placed when recommended, otherwise
the sterilizing power and the lifespan of
the unit will be reduced.

Troubleshooting

Before you call for service, review this list. It may save you time and expense. This list includes
common occurrences that are not the result of defect in workmanship or materials.
Problem – Product will not turn on.
Possible Cause: Is power cord correctly connected to outlet?
Solution: Put power plug into AC outlet and DC jack again.
Possible Cause: Check remote controller?
Solution: Change / reinstall batteries correctly according to the polarity.
Possible Cause: Check if the voltage of DC adaptor is too low?
Solution: This product should be plugged into a properly grounded outlet with the correct
voltage (as shown on the back of the unit)
Problem – Weak wind volume or noise from the product.
Possible Cause: Check if dust has accumulated in the filter?
Solution: Filters should be replaced or cleaned at the appropriate time.
Circuit overheat error
The below error message is displayed when
the circuit is overheated. Switch off the unit
and contact the customer service center.
Door Open
If the door is open the unit will not switch on.
It will emit 3 rapid descending beeps. Check
the magnet connections in the door are prop-
erly aligned with those on the body.
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