Troubleshooting; Try These Solutions First; Other Solutions - Bose BASS MODULE 500 Bedienungsanleitung

TRY THESE SOLUTIONS FIRST

If you experience problems with the bass module:
Unplug the power cords for the bass module and soundbar, wait 30 seconds and
plug them firmly into a live AC (mains) outlet.
Secure all cables.
Check the bass module status (see page 22).
Move the bass module and soundbar away from possible interference
(wireless routers, cordless phones, televisions, microwaves, etc.).
Place the bass module according to the placement guidelines (see page 10).

OTHER SOLUTIONS

If you could not resolve your issue, see the table below to identify symptoms and
solutions to common problems. If you are unable to resolve your issue, contact
Bose customer service.
Visit: worldwide.Bose.com/contact
SYMPTOM
Bose Music app
doesn't work on
mobile device
Bass module
doesn't connect
to the soundbar
TR OUBL ES H O OTI N G
SOLUTION
Make sure your mobile device is compatible with the Bose Music app and
meets minimum system requirements. For more information, refer to the
app store on your mobile device.
Confirm that the status light is blinking amber, indicating that the bass
module is ready to connect (see page 22).
Repeat the connection process (see page 12).
If the bass module was previously connected to the soundbar, reset the
bass module's connection (see page 27).
Unplug the power cords for the bass module and soundbar, wait
30 seconds and plug them firmly into a live AC (mains) outlet.
Connect the bass module to the soundbar using a 3.5 mm audio cable
(see page 29).
NOTE: If you don't have a 3.5 mm audio cable (commonly used for
headphones and mobile devices), contact Bose customer
service for this part. You can also purchase this part at your local
electronics store.
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