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NOTE
If it is not possible to discharge the battery due to a fault or damage,
please consult your waste collection point.

11. Warranty/service

We offer a 3-year product warranty from the date of purchase
against material and production faults. The warranty does not
cover:
• Damage due to improper operation
• Wearing parts
• Cases of personal negligence on the part of the customer
• The event that the device has been opened by an unauthorised
workshop.
The warranty does not affect the customer's statutory rights. To
assert a warranty claim within the warranty period, the customer
must provide proof of purchase. The warranty claim must be
submitted within a period of 3 years from the date of purchase to
MGG Elektro GmbH, Düsseldorf, Germany.
In case of complaints, please contact our service department
using the following contact details:
Service hotline (free):
; Tel.: 800 626 05
If requested, please send the faulty product to the following
address:
NU Service GmbH
Lessingstraße 10 b
89231 Neu-Ulm
Germany
E-mail:
service-mt@mgg-elektro.de
34

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