12. Warranty and Service
We provide a 2 year warranty from the date of purchase for material and
manufacturing defects of the product. The warranty, however, does not
apply:
in the case of damage due to incorrect use,
•
to wear parts,
•
in the case of customer negligence, and
•
if the device has been opened or repaired by an unauthorised shop.
•
Customers' statutory warranty claims remains unaffected by the warranty.
To submit a warranty claim within the warranty period, proof of purchase
must be provided by the customer. A warranty claim can be made within
a period of 2 years from the date of purchase against GRÜNSPECHT
Naturprodukte GmbH, Karlskron (Germany).
In case of complaints, please contact us as follows:
Phone: +49 (0)8450-6803300, E-Mail: post@gruenspecht.de, www.gru-
enspecht.de
Faulty, fully charged products should be sent to the following
address:
GRÜNSPECHT Naturprodukte GmbH, Münchener Str. 21,
85123 Karlskron, Germany
(Subject to errors and alterations)
13. Material composition and technical specifications
The ELANEE Breast Massager device is made from:
Polysiloxane (silicone without phthalates)
•
Silicon dioxide
•
Platinum complex
•
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