Mishiko Collar M103 Bedienungsanleitung Seite 11

a) by mechanical damage to the product,
b) by electric overvoltage (obviously burnt parts or printed circuits), except for usual deviations,
c) by using the product in the conditions which do not comply with the conditions specified by the Seller
or by the Manufacturer regarding the temperature, dust formation, humidity, chemical and mechanical
effects of the environment,
d) by incorrect installation, handling, operation or neglected maintenance of the product,
e) in case the product or a part of them have been damaged by a computer virus or similarly,
f) if the fault appears only with the software for which the customer is not able to prove legal way
of acquiring or using an unauthorized software and consumable material,
g) by overloading of the product or by using the product not in compliance with the conditions provided
in the documentation or with the general principles for safe use of the product, h) by performing an
unqualified intervention or parameter modification,
i) by modification of the product by the customer (coatings, bending, etc.), if the fault has been caused
by such a modification,
j) by damaging of the product by natural disasters or vis major, k) by using incorrect or faulty software,
l) by using incorrect or unoriginal consumable material, if such use is not usual and has not been
excluded in the accompanying User Manual;
m) by negligence, misuse, improper use, use contrary to operating instructions.
Place for claims:
1. If you bought the device in the EU or UK, you may claim faulty product directly in the shop or (in
particular if purchased online) by sending the product to the following address iQmobil, s.r.o.,
Černyševského 10, 851 01 Bratislava, Slovakia.
2. If you bought the device in the US, please specify the address for claims on our website
www.mishiko.io/en or contact us by email at support_uk@mishiko.net
Information required for using the Warranty and Warranty conditions: The claimed product shall be
secured thoroughly in order to prevent it from any damage caused by transport. The parcel shall be
marked "CLAIM" visibly and it shall contain: the claimed product (including complete accessories), a copy
of the purchase document, detailed description of the fault, sufficient contact data of the buyer (especially
the return address, e-mail address and tel. number) and the desired way of settling of the claim. If the
product has been claimed for the first time, the consumer may choose of two options only, either the
repair of the product or replacement for new product. If the product has been claimed for the second
time, the consumer may choose also a discount from the purchase price or money refund. WARNING: