Troubleshooting Guide - Exibel Bx800 Bedienungsanleitung

Troubleshooting guide

The speaker will
not switch on.
Poor sound
or no sound
during Bluetooth
playback.
Poor sound or
no sound during
AUX-IN playback.
The remote
control
doesn't work.
The Bluetooth
speaker freezes
or does not
operate correctly.
• Make sure that the cable is securely connected to the wall
socket and your speaker.
• Check that the wall socket is live.
• Adjust the volume both on the device and speaker.
• Make sure that the Bluetooth connection is
functioning properly.
• Test the playback from your external device before
connecting it.
• Try playback using another file or format e.g. MP3.
The file you are attempting to play may be incompatible
or corrupted.
• Make sure that no other Bluetooth device is already
connected.
• Make sure that the Bluetooth device is within range of
the speaker. (max 10 m).
• Make sure that the cable connecting the device and
the speaker is undamaged and securely connected.
• Check for sufficient volume level on the connected device
and the speaker.
• Test the playback from your external device before
connecting it.
• Try playback using another file or format. The file you are
attempting to play may be incompatible or damaged.
• The remote's batteries may be flat. Change batteries
if necessary.
• Point the remote control directly at the Bluetooth speaker
making sure that you are within range (max 5 m).
• If either the Bluetooth speaker or remote control is
exposed to strong sunlight the signals between them may
be blocked.
• Try disconnecting the speaker from the mains completely
by unplugging it from the wall socket. Then reconnect
the plug back into the wall socket.
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