Safety Instructions; Frequently Asked Questions - i-tec USB-C Handbuch

left at the bottom – Create device with multiple outputs and select the desired outputs
from the offered options on the Device with multiple outputs.

SAFETY INSTRUCTIONS


Do not expose to extreme temperatures and air humidity.

Use the device on flat surfaces – you will prevent it from slipping and falling to the
ground.

Save the user manual for a possible use later.
In cooperation with the service department:

Check functionality after falling to water or to the ground.

Check functionality when the cover is broken.

Send the device back if it does not work in accordance with the user manual.

FREQUENTLY ASKED QUESTIONS

Question: What are the requirements for the primary graphic cards to be used with the graphic
chipsets in the i-tech graphic adapters and docking stations?
Answer: Graphic chipsets are secondary (additional) graphic cards in the PC. For their function
they need to have an installed primary graphic card. Windows 10 and later: In these operating
system the graphic controller works only in connection with the primary graphic cards: Intel,
NVidia, ATI/AMD, VIA. It cannot work with the SiS or Matrox graphic cards.
Question: Can I get more detailed information on the problems related to the USB-C docking
station?
Answer: Of course, you can contact our technical help.
Question: The device does not charge an Apple / Samsung tablet.
Answer: If the connected device is not charged or does not work, connect the original / external
USB-C power adaptor to the power connector of the parent notebook / Mac / smartphone /
tablet or USB-C port on the docking station for support of charging. Unfortunately despite the
European standard on unification of the power supply devices some companies protect their
products by allowing charging these products only with the original / licensed power adaptor
through the USB-C port.