Troubleshooting
Malfunctions
Appliance does not operate,
or appliance does not charge
Appliance does not vacuum
Appliance is unusually loud
Service Hotline
Troubleshooting
Before contacting the authorized Fakir- service center,
check to see if you can eliminate the problem yourself
with the help of the operating instructions.
WARNING!
Switch off and unplug the rechargeable vacuum
cleaner before beginning troubleshooting.
Possible cause
Battery is empty
Appliance is switched off
No electricity at wall socket
Dust container is full
Filter is dirty
Vacuumed particles are stuck
NOTICE!
If you were not able to eliminate the problem yourself,
please contact an authorized Fakir- Service center or a
trained technician in your country.
Service-Hotline
14 cents / minute
from the wire-line network of the Deutsche Telekom.
Before calling, make sure to have the following
information:
Appliance/model designation including 7-digit article
number, e.g. art. no.: 30 58 003 and date of manufac-
ture, e.g. 2015-02
(This information can be found on the rating plate of
the appliance).
ATTENTION!
Repairs and maintenance may by performed only by
trained technicians (e.g. Fakir customer service). On-
ly Fakir original replacement parts may be used. Un-
authorized repairs and maintenance pose a danger
for the user.
Remedy
Charge battery
Switch on appliance
Use other wall socket
Empty dust container
Clean filter by washing it out
Remove particles
01805 – 325474
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