SERVICE & SUPPORT
If a fault occurs, first check the points listed below before taking the set for repair. Do not open the set
as there is a risk of electric shock.
Warning:
Under no circumstances should you try to repair the set yourself, as this will
the warranty
Problem
No sound / power
Display does not function
properly / No reaction to
operation of any of the controls
The CD skips tracks
No disc indication
CD Playback does not work
USB / SD Card failure
If this product should be defective, despite our high standard quality control, please
contact the service & support hotline. The hotline is available Monday through Friday
In case your product needs to be sent to our service centre,
If the return sticker is missing, please contact the service & support hotline.
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Cause
Volume not adjusted
Power cord not securely
connected
Electrostatic discharge
CD damaged or dirty
Program is active
No CD inserted
CD badly scratched or dirty
Laser lens has steamed up
CD-R is blank or the disc is not
finalized
CD badly scratched or dirty
Laser lens steamed up
USB / SD Card Memory connecting
error
USB / SD Memory does not con-
tain playable files
from 10am to 6pm at this number:
0180 5 - 22 17 84
(€ 0,14 / Min. Germany only)
please use the provided return sticker.
Solution
Adjust the Volume
Connect the AC cord properly
Switch off und aunplug the set.
Reconnect after a few seconds
Replace or clean CD
Quit program mode
Insert a CD, CD-R or CD-RW
Replace or clean CD
Wait until lens has cleared
Use a finalized CD-R
Replace or clean CD
Wait until lens has adjusted to
room temperature
Unplug and reinsert memory card
or USB stick
Use a USB Memory containing MP3
files
invalidate