Guarantee & After Sales Service - Inventum HW312 Gebrauchsanleitung

guarantee
• This product is guaranteed for a period of 2 years from the
date of purchase against mechanical and electrical defect.
• Guarantee can only be given if proof of purchase (e.g. till
receipt) can be shown. Therefore keep it in a safe place. The
guarantee period starts at date of purchase.
• Guarantee is not valid in case of:
- normal wear;
- damage through misuse use or when the instructions
were not followed correctly;
- lack of maintenance;
- not following the operation- and safety instructions;
- incompetent montage or repairs made by yourself or
others;
- using accessories and spare parts which are not
suitable for the appliance;
for assessment by our technical department.
• The guarantee is not valid for:
- normal wear;
- external cables;
- (interchangeable) signal- and controllamps
for assessment by our technical department.
HW212-312-317-517-instructions 0314.indd 21
after sales service
Return to your supplier of send the appliance, including a copy
proof of purchase and description of the complaint, stamped
to:
Inventum Huishoudelijke Apparaten B.V.
Generatorstraat 17
3903 LH VEENENDAAL
THE NETHERLANDS
Website: www.inventum.eu
IES Import Electronic Service GmbH
Lembekstrasse 36
22529 Hamburg
GERMANY
Website: www.ihrservice.de
When the guarantee is no longer valid or when the period
of guarantee has passed, we will charge any costs that
flow out of an assessment and/or repairing.
On request we will supply a statement before repairing.
Without requesting a statement, we assume that you, by
sending the appliance, automatically order to repair the
appliance.
A guarantee period of two months is valid for repairs
done by our technical department and the used spare
parts, counting from the repairdate. When a malfunction
occurs within this period which directly flows out of the
repairs and the used spare parts, the consumer has the
right of repairs without any costs.
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English •
27-8-2014 12:26:32