Solving Problems; Before You Return The Window Vacuum Cleaner - Dirt Devil DD400 Bedienungsanleitung

6 Solving problems

6.1 Before you return the window vacuum cleaner

6 Solving problems
Before returning the appliance to Dirt Devil customer service department, use the following table to
check whether you can solve the problem yourself.
WARNING:
Before you begin troubleshooting, switch off the window vacuum cleaner.
Never use a defective window vacuum cleaner or a defective charger.
Problem
The window vacuum
cleaner does not
switch on
The window vacuum
cleaner switches on
but hardly takes on
any dirty water
The window vacuum
cleaner leaves
streaks on the sur-
face being cleaned
Water is leaking
from the window
vacuum cleaner
NOTE:
If you cannot solve the problem using this table, contact the Dirt Devil customer service depart-
ment Page 101, "International Service".
Possible cause / solution
The rechargeable battery is empty. Chapter 3.2, "Charge the battery".
Charger is not connected. Disconnect the adapter for the charger from
the charging socket at the rear of the window vacuum cleaner.
The capacity of the rechargeable battery is low. Chapter 3.2, "Charge
the battery".
The dirty water tank is full. Empty the dirty water tank, Chapter 5, "After
cleaning windows".
You may not have installed a squeegee lip or squeegee cloth. Chapter
3.1, "Unpacking and assembling".
The squeegee lip or the squeegee cloth may be soiled.
Clean them, Chapter 5, "After cleaning windows".
You may not have batched the window cleaner correctly.
Check and adjust the batching.
The dirty water tank is full. Empty the dirty water tank, Chapter 5, "After
cleaning windows".
You may have neglected to close the dirty water tank cover after empty-
ing. Close it, Chapter 5, "After cleaning windows".
You may not have held the window vacuum cleaner in the correct verti-
cal position when using it or may even have used it on horizontal surfac-
es.
Hold the window vacuum cleaner vertical at all times when using it and
only use it on vertical surfaces.
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