Simple Troubleshooting - Tecknet M009 Handbuch

Information
Working conditions
Suitable for a laptop or desktop computer with a USB1.1 or USB2.0
interface
Working voltage: 5V DC ±5%
Working current: ≤100mA
Working temperature: 0℃-45℃
Working humidity: ≤85%RH

Simple troubleshooting

1. Computer cannot detect the mouse and logo lights, wheel light does
not work:
Make sure the mouse is connected to your computer, whether the USB
protocol is supported by the operating system version or not, you can
also pull out and plug once again.
2. In the event of problems that cannot be resolved, please do not
disassemble, it should be sent immediately to the nearest dealer.
3. If the mouse does not work:
A) Verify that your computer's power management features is turned off.
B) Check that the USB connector is firmly attached to the USB port of
your computer.
C) Still not working? Please try restoring the factory default settings.
EN