Problems And Solutions - Create Tv Color Studio Benutzerhandbuch

PROBLEM
The remote control
does not work.
The signal is weak.
The TV does not dis-
play images or sound.
The TV displays images
but does not produce
sound.
The TV does not dis-
play images with color
or the quality is poor.
It doesn't work
Media player
There is a failure in the
network.
The browser
TV doesn't work.
In compliance with Directives: 2012/19/EU and 2015/863/EU on the restriction of the use of dangerous sub-
stances in electric and electronic equipment as well as their waste disposal. The symbol with the crossed
dustbin shown on the package indicates that the product at the end of its service life shall be collected
as separate waste. Therefore, any products that have reached the end of their useful life must be given
to waste disposal centres specialising in separate collection of waste electrical and electronic equipment,
or given back to the retailer at the time of purchasing new similar equipment, on a one for one basis. The
adequate separate collection for the subsequent start-up of the equipment sent to be recycled, treated and
disposed of in an environmentally compatible way contributes to preventing possible negative effects on
the environment and health and optimises the recycling and reuse of components making up the apparatus.
Abusive disposal of the product by the user involves application of the administrative sanctions according
to the laws.

PROBLEMS AND SOLUTIONS

Replace the remote control batteries with new ones.
Check if the batteries are inserted correctly.
Check if the main power of the TV is connected.
Check if there are elements between the remote sensor and the remote control
that could interfere with its correct operation.
This is usually due to interference from electronic equipment or sources of radio
interference.
Check the signal source.
Plug another electrical device into the outlet to check if it is working or turned on.
Check whether the power plug has good contact with the power outlet.
Check that the sound is on and/or increase the volume.
Open the sound menu and adjust the balance.
Adjust the color option in the TV setup menu.
Keep the TV at a sufficient distance from other electronic products.
Try changing to another channel.
There is a bad television signal. (Shows mosaic or snowflakes).
1. Check that the signal cable is working properly and adjust the antenna.
2. Try changing to another channel.
3. Tune the channels again.
The TV displays a message: 'This file is not
valid' /'Audio not supported'.
The audio is normal but the video is abnormal.
The video is normal but the audio is abnormal.
Check if the router is working properly.
Make sure the TV has been connected to the router correctly.
The web page cannot be displayed
completely.
The browser is forced to close.
CAUSE/SOLUTION
• The media file may be cor-
rupted, check if the file can be
played on a PC.
• Check if the video and audio
codec is supported.
Some third-party extensions of the
current web page may not be sup-
ported, please close the current
web page.
The current web page may contain
too much content, causing insuf-
ficient memory and the browser
to close.
E NGL ISH 13