TROUBLESHOOTING
Never disassemble your Wingman HD speaker. Irreparable damage can result from unauthorized service attempts, which
also void the warranty.
If unit does not turn on:
•
Press Power button fully.
•
Charge internal battery. If unit does not respond to power button after fully charging, contact Bushnell Golf
customer service: Bushnell Golf Customer Support Link or call (800) 423-3537.
If unit powers down during use:
•
The battery charge level is low, indicated by a flashing orange Indicator Ring. Recharge the battery.
Problems pairing with phone via Bluetooth:
•
The Speaker is within 10m (32ft) from the device.
•
The Speaker is in pairing mode, the LED indicator blinking orange.
No Sound:
•
Make sure the music volume is at audible level on both your device and speaker.
•
Make sure your device is successfully paired with the speaker.
Poor sound quality:
•
Move the device closer to the Wingman HD or remove any obstacle between them.
Buttons do not function:
•
If necessary, the Wingman HD can be reset. Make sure the charging cable is not connected. Place a small pin
(<3mm) into the reset key (small opening to the right of the USB charging port) and hold it down (press lightly) for 2
seconds until the LED Indicator Ring turns off.
FREQUENTLY ASKED QUESTIONS
How can the user keep the Wingman HD screen protected?
•
The Wingman HD features a bright, high-quality display. Similar to a mobile phone,
it can generate heat—especially in direct sunlight. For the best performance and
longevity, try to keep the screen shaded whenever possible.
•
If the Wingman HD does get too warm, you'll see an on-screen prompt reminding you
to move it out of direct sunlight so it can cool down.
How should I charge my Wingman HD?
•
Refer to the full charging instructions on page 11. Use the included charging cable and connect it to a reliable USB
power source.
What's the best way to charge the Wingman HD quickly?
•
For faster charging, use a 5V/2A power adapter or a USB 3.0 port.
Can other chargers be used to charge the Wingman HD Speaker?
•
Yes, most standard USB power sources will work, but charging times may vary depending on the output.
Can the Wingman HD Speaker charge other devices?
•
Yes, the Wingman HD Speaker can charge other devices using USB-A input; however, this will reduce the battery
charge on the Wingman HD.
CAUTION:
•
Keep the speaker and its accessories away from the reach of children, as they might cause a choking hazard.
•
Keep the speaker away from fire, water, liquids, extreme heat and strong magnetic fields.
•
Do NOT use this speaker at high volume for extended periods, as this may cause permanent hearing damage or
loss.
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