hkoenig RP320 Bedienungsanleitung Seite 10

thoroughly before storing it to prevent condensation and
oxidation. Note that the stone will darken gradually over
time and with use. To maintain granite stone and prevent
yellowing due to light, heat, and oxygen, use specific, non-
abrasive, acid-free products.
If foods have burnt onto the grill plate, leave it to soak for a few
hours, and then clean it as described above.
TROUBLE SHOOTING:
Symptoms
Grill not heating.
Odors or smoke coming from
under the grill surface.
WARRANTY
The warranty period for our products is 2 years.
If you have any problems or questions, you can easily access our help pages, troubleshooting tips,
FAQ, and user manuals on our service site: https://sav.hkoenig.com.
By typing the reference name of your device in the search bar, you can access all available online
support, designed to best meet your needs.
If you still cannot find an answer to your question or problem, then click on "Did the answer solve
your problem?". This will direct you to the Customer Support Request Form, which you can fill out
to validate your request and get help.
WARRANTY CONDITIONS
The warranty covers all failures occurring under normal use, in accordance with the usage and
specifications in the user's manual.
This warranty does not apply to packaging or transportation problems during shipment of the product
by the owner. It also does not include normal wear and tear of the product, nor maintenance or
replacement of consumable parts.
Possible Cause
Plug fuse failed.
Thermostat set low or off.
Insufficient water in drip
tray.
Solution
Replace with another of the same type and
rating.
Increase thermostat setting.
Add water, taking care as the drip tray will
be hot.