What Is Remote Support; How Does It Work - Samsung UE110S9 Benutzerhandbuch

What is Remote Support?

Samsung's Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
Diagnose your TV
•
Adjust your TV settings
•
Perform a factory reset for your TV
•
Install recommended firmware updates
•

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple
1. Call the Samsung Contact Centre and ask
for remote support.
2. Open the menu on your TV and go to
the Support section.
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3. Select Remote Management and Provide
the Pin# to the agent.
4. The agent will then access your TV. That's
it!