6. Troubleshooting/6.1TroubIeshooting
No.
Malfunction
DEEBOT is not charging.
1
DEEBOT
cannot
return
to the
2
Docking Station.
DEEBOT gets stuck while
3
working
and stops.
Possible
Causes
DEEBOT
is not switched
ON.
DEEBOT has not connected to the Docking
Station.
The
Power
Cord
is not
connected
Docking Station.
The Docking Station is not connected to the
power supply.
The battery is completely discharged.
The Docking Station is not correctly placed.
The Docking Station is not correctly connected.
The Docking Station is manually moved during
the cleaning.
DEEBOT is paused for more than 90 minutes.
DEEBOT did not start cleaning
from the
Docking Station.
DEEBOT is tangled with something on the
floor (electrical
wires, curtains,
carpet fringing,
etc.).
DEEBOT might be stuck under furniture with
an entrance
of similar height.
Switch
ON DEEBOT.
Be sure that the robot's Charging Contacts have connected
to the Docking
Station Pins.
to the
Make sure the Power Cord is firmly connected
Docking Station.
Make sure the Docking Station is connected to the power
supply.
Please contact
Customer
Refer to section 3.2 to correctly place the Docking Station.
Make sure the Docking Station is correctly connected.
It is suggested not to move the Docking Station during the
cleaning.
It is suggested
not to pause DEEBOT for more than 90
minutes.
Make sure DEEBOT starts cleaning from the Docking
Station.
DEEBOT will try various ways to free itself. If it is
unsuccessful,
manually remove the obstacles
Please set a physical barrier, or set a Virtual Boundary in
the ECOVACS HOME App.
Solutions
to the
Care for help.
and restart.
25
EN