Troubleshooting
The following is a troubling shooting guide to help you solve any issues that you may have
using the Clean Air Optima® robot vacuum cleaner RVC-001B Smart/ RVC-001G Smart.
Problem
The mop is dirty.
Anti drop sensor
detects no abyss.
Robot vacuum cleaner
jammed.
WARNING!
If the above recommended solutions do not work, please contact Clean Air Optima® technical
support at the telephone number for your region. Do not attempt to disassemble, reassemble,
or repair the device as this may void the warranty.
• The mop may be washed at a maximum of 40 degrees by hand
or in a washing machine.
• Do not put the mop in a dryer afterwards.
• Clean all the sensor on the bottom. Check bottom view for the
position of the sensors.
• Check if the entrance to the dustbin is blocked.
Solution
23