hkoenig rp2 Bedienungsanleitung Seite 5

4. Put the BBQ grill set on the cool place right after the
cleaning.
5. To clean and maintain a cooking stone: use a metal
scraper to remove residue, rinse with hot water without
dish soap, and dry thoroughly to prevent condensation
and oxidation. Steel wool can be used, but it may dull
its appearance. With use, the stone will darken
naturally. For granite, use non-abrasive, acid-free
products to prevent yellowing due to light, heat, and
oxygen. Marks on a marble plate are due to normal
wear and tear and do not affect safety or performance.
WARRANTY
The warranty period for our products is 2 years.
If you have any problems or questions, you can easily access our help pages, troubleshooting tips,
FAQ, and user manuals on our service site: https://sav.hkoenig.com.
By typing the reference name of your device in the search bar, you can access all available online
support, designed to best meet your needs.
If you still cannot find an answer to your question or problem, then click on "Did the answer solve
your problem?". This will direct you to the Customer Support Request Form, which you can fill out to
validate your request and get help.
WARRANTY CONDITIONS
The warranty covers all failures occurring under normal use, in accordance with the usage and
specifications in the user's manual.
This warranty does not apply to packaging or transportation problems during shipment of the product
by the owner. It also does not include normal wear and tear of the product, nor maintenance or
replacement of consumable parts.
EXCLUSION OF WARRANTY
- Accessories and wearing parts (*).
- Normal maintenance of the device.
- All breakdowns resulting from improper use (shocks, failure to comply with power supply
recommendations, poor conditions of use, etc.), insufficient maintenance or misuse of the device, as
well as the use of unsuitable accessories.
- Damage of external origin: fire, water damage, electrical surge, etc.
- Any equipment that has been disassembled, even partially, by persons other than those authorized
to do so (notably the user).
- The products whose serial number would be missing, deteriorated or illegible that would not allow