Resetting the Earbuds
If your earbuds are not synced with each other, please follow below steps to reset them.
First, make sure that the earbuds are disconnected from your phone or any other
Bluetooth devices.
Put both earbuds into the charging case for five seconds and take them out. Next,
quickly tap the left or right earbud five times. You will hear a prompt sound that
indicates the reset was successful.
Finally, put the earbuds back into the charging case and they will be ready to use.
Warranty Conditions
A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you
need repair or other services during the warranty period, contact the product seller
directly, you must provide the original proof of purchase with the date of purchase.
The following are considered to be a conflict with the warranty conditions, for
which the claimed claim may not be recognized:
Using the product for any purpose other than that for which the product is intended
•
or failing to follow the instructions for maintenance, operation, and service of the
product.
Damage to the product by a natural disaster, the intervention of an unauthorized
•
person or mechanically through the fault of the buyer (e.g., during transport,
cleaning by inappropriate means, etc.).
Natural wear and aging of consumables or components during use (such as
•
batteries, etc.).
Exposure to adverse external influences, such as sunlight and other radiation or
•
electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage,
electrostatic discharge voltage (including lightning), faulty supply or input voltage and
inappropriate polarity of this voltage, chemical processes such as used power
supplies, etc.
If anyone has made modifications, modifications, alterations to the design or
•
adaptation to change or extend the functions of the product compared to the
purchased design or use of non-original components.
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