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Troubleshooting Guide
Problem
Display screen not
registering small
quantities.
Weight changed on
display screen.
Unable to switch quickly
between metric and
imperial units.
Display screen shows
"- -".
Display screen not
showing zero or has a
minus reading.
Display shows '
'
Display shows '
Display screen dims.
Display screen switched
off.
Cause
Quantity weighed too
small.
Appliance moved during
operation.
Mixer head raised or
lowered during operation.
Appliance is reconfiguring
to display previously
selected unit and
measurement.
The scale is zeroing.
Display not zeroed and
either ingredients or the
bowl has been removed.
Ingredients or items
are pressed against or
underneath the appliance.
Appliance is pressed
against an object.
Affected by environmental
conditions.
Batteries are low
'
Scales have been
overloaded.
Items on scales weigh over
6kg.
Steady weight displayed
for 30 seconds.
2 minutes since last button
pressed.
Steady weight displayed
for 2 minutes.
4 minutes since last button
pressed.
Solution
Use teaspoon or tablespoon
measures for very small quantities.
Always place the appliance on a dry
flat stable surface prior to weighing.
Ensure that the power cable is not
under tension.
Do not move the appliance during
operation of the weighing function.
Zero the display before weighing
next ingredients.
Wait 5 seconds and try again.
Normal operation.
Either zero the screen, replace the
missing ingredients or refit the
bowl.
Ensure there are no ingredients
or items pressed against or
underneath the appliance.
Ensure there is space between the
appliance and any walls.
Zero the display before weighing
next ingredients.
Replace batteries. Refer to 'Battery
installation' section of this manual.
Remove excess weight from the
scales.
Weigh items in smaller batches.
Normal operation.
Normal operation.
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