NEED EXTRA HELP?
Common solutions
If you are experiencing problems with your earbuds:
•
Power on the earbuds (see page 8).
•
Check the status on the LED Lights (see page 3).
•
Charge the earbuds (see page 5).
•
Move your device closer to the earbuds and away from any
obstructions or interference.
•
Try connecting to another device.
Question & Answers
Q.
While pairing with my
phone, I see two 'MIXX
StreamBuds GO 1' in my
Bluetooth menu listing?
A.
One of the Earbud LED
Lights will flash WHITE,
wait approximately 4
seconds for the earbuds
to connect to each other
before pairing with your
device. If there is still no
connection simply 'forget'
or 'unpair' both earbuds in
your Bluetooth settings,
place them back in the case
and start again.
Q.
How do I turn on my
earbuds without using the
charging case?
A.
Long press both Touch
Sensors for 3 seconds to
manually turn them on.
Q.
What smartphone voice
assist systems do these
earbuds work with?
A.
Connects with Siri,
Google Assistant or Bixby
(depending on your device).
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