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1.
What is covered and for how long?
All Products: inMusic Brands, Inc. ("inMusic") warrants to the original purchaser that Alto Professional
("Alto Pro") products and all other accessories are free from defects in material and workmanship
under normal use and service for the period commencing upon the date of purchase from an
authorized Alto Pro dealer and continuing for the following period of time after that date for one (1)
year. inMusic warrants factory-refurbished merchandise to be free of material and operational defects
for a period of ninety (90) days from the original date of retail sale. This refurbished merchandise
warranty is not transferable.
2.
What is not covered? This Limited Warranty is conditioned upon proper use of the product by the
purchaser. This Limited Warranty does not cover: (a) damage caused by improper installation or
improper connection to any peripheral; (b) damage caused by an external electrical fault; (c) damage
from use of parts not manufactured or sold by Alto Pro; (d) product purchased from anyone other than
an Alto Pro authorized dealer; (e) modifications to product not approved in writing by Alto Pro; (f)
equipment that has the serial number removed or made illegible; (g) normal cosmetic and mechanical
wear; (h) damage or loss during transit to an Authorized Alto Pro Repair Center; or (i) units that are
purchased and/or located outside of the continental USA.
3.
What are inMusic's obligations? During the applicable warranty period, Alto Pro will repair or
replace, at Alto Pro's sole option, without charge to the purchaser, any defective component part of
the product. To obtain service under this Limited Warranty, purchaser must first contact Alto Pro and
obtain a return merchant authorization ("RMA") number. Purchaser must then return the product to
Alto Pro in an adequate container for shipping, accompanied by purchaser's sales receipt or
comparable proof of sale showing the date of purchase, the serial number of the product, and the
seller's name and address. To obtain an RMA number and assistance on where to return the product,
contact Alto Pro customer service at 401-658-4032. Upon receipt, Alto Pro will repair or replace the
defective products. Alto Pro may, at Alto Pro's sole option, use rebuilt, reconditioned, or new parts or
components when repairing any product or replace a product with a rebuilt, reconditioned, new or
comparable product. Repaired products will be warranted for a period equal to the remainder of the
original Limited Warranty on the original product or for 90 days, whichever is longer. All replaced parts,
components, boards, and equipment become the property of Alto Pro. If Alto Pro determines that any
product is not covered by this Limited Warranty, purchaser must pay all parts, shipping, and labor
charges for the repair or return of such product.
(for products purchased in the U.S.A.)
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