Troubleshooting Table - Cinderella FREEDOM PM02CS03 Produkthandbuch

5.1 TROUBLESHOOTING TABLE

NOTE!
Cinderella has developed a digital troubleshooting module that can be found on
our website. This module will work as a guide and supplement in addition to the
troubleshooting table. Please visit www.cinderellaeco.com
DISPLAY
ERROR
MESSAGE
Ash container Empty the
should be emptied ash container
Ash container
Toilet locked
must be emptied.
container full
Toilet locked
No power Blank screen
Ventilation fan
Error fan
error
Malfunctioning Error hatch
hatch mechanism mechanism
Ash container
Ash container out
is out of
of position
position
Heating circuit Error burner
interrupted system
Toilet lid sensor is
Lid is open
triggered
Malfunctioning
Error temp
temperature
sensor
sensor
Unreadable / no Unreadable /
display message blank screen
YELLOW GREEN
RED LIGHT
LIGHT LIGHT
FLASHING FLASHING STEADY
alternately alternately
STEADY
STEADY ON STEADY ON
OFF OFF
FLASHING OFF FLASHING
STEADY
FLASHING OFF
STEADY
FLASHING FLASHING
STEADY
OFF FLASHING
STEADY
FLASHING OFF
OFF FLASHING FLASHING
SOUND
1 Remove and empty the ash container
3 BEEPS
ON * Toilet must be connected to 230 V
3 BEEPS 10 1 Remove and empty the ash container
SECONDS * Toilet must be connected to 230 V
ON
APART
1 Make sure that the toilet is connected to
OFF
power, 230 V AC
1 Check fan for obstructions and ensure
that fan is rotating properly
2 Reset toilet (hold down "Start")
10 BEEPS
3 Open lid until red light flashes, close lid
and press "Start". If error persists, call
support
1 If toilet is warm, reset toilet
2 Open lid until red light flashes, close lid
and press "Start"
3 If unsuccessful, reset toilet, insert a bowl
liner and pour 3 cups of water into the
liner, close lid and press "Start"
10 BEEPS
ON 4 If unsuccessful, wait until the toilet has
cooled (fan stopped)
5 Restart toilet and open lid when the
hatch is opening. Remove stuck items
manually. If problem persists, call
support
1 Adjust the position of the ash container,
rotate the handle to the left side
2 Check that the stop pin on the container
3 BEEPS is intact
ON
3 Visually check the condition of the
magnet on the container. If problem
persists, call support
1 Reset the toilet
2 Check bimetal thermostat on right-hand
side of toilet. Unscrew grey plug and
push on fuse inside with finger: do not
use any sharp objects
CONTINUOUS
3 If the fuse was triggered, you will hear a
ON BEEPS
click. See section 5
4 If the fuse was not the problem, restart
toilet and try to start toilet. Repeat a
couple of times. If problem persists, call
support
1 Check the magnet situated inside
NONE the toilet lid and close lid. If problem
ON
persists, call support
1 Reset toilet
CONTINUOUS 2 Open lid until red light flashes, close lid
BEEPS and press "Start"
3 If failure persists, call support
1 Unplug toilet and wait 5 minutes
2 Plug in toilet and restart toilet
3 If problem persists, call support
ACTIONS
25