Troubleshooting And Frequently Asked Questions - Shark HP100EU Gebrauchsanweisung

The rings on the front and top displays will change color as your air quality changes, allowing you to easily monitor your air quality even
when you are far from the unit.
GOOD
85–100
A blue ring means your air quality
is good, with a low level of particle
concentration.
Note: The air quality sensor uses a cumulative particle count across all PM sizes to determine percentage of clean air.
Your air purifier is equipped with 4 fan speed settings. Adjust fan speed to optimise your cleaning performance.
DISPLAY
PROBLEM
What are the recommended settings?
What is Eco Mode?
Can I mute my air purifier beeping?
How come my control panel buttons do not work?
Why is my air quality always at 100%?
Why is my air quality never at 100%?
Why is my air purifier vibrating or making unusual loud
noises?
Why is there no air flow?
Can I wash the filter?
How often should I switch my filter?
How do I optimise my filter life?
Where can I buy replacement filters?
Customer Service
For further assistance, call 0800 8620453.
UNDERSTANDING YOUR AIR QUALITY
%
An amber ring means your air quality
is fair, with a moderate level of particle
concentration. For better results, increase
fan speed or select Auto Mode.
OPTIMISING FAN SPEED

TROUBLESHOOTING AND FREQUENTLY ASKED QUESTIONS

SOLUTION
• We recommend using this air purifier in Auto Mode. Auto Mode leverages your air purifiers
particle sensor, and this adjusts the air purifiers fan speed automatically. Higher fan speeds work
best for allergies sufferers and dirty environments.
• After 100% air quality status is achieved for 10 minutes in Auto Mode, your air purifier will enter
Eco Mode. Your fan will turn off until particles are detected. This will optimise your filters life.
• To control your unit's beeping, hold the Air Info and Child Lock buttons at the same time for two
seconds.
• Your air purifier may have the child lock setting activated. Press the Child lock button for two
seconds to control this setting.
• If your air purifier displays a blue ring, your air quality is good. However, air quality will fluctuate
as pollutants enter or develop in your home. Activities like smoking, cooking, burning candles or
spraying cleaning products (among other things) can add more pollutants to your air. Our Clean
Sense IQ technology tracks this fluctuation in real time and adjusts as it detects particles.
Please visit: sharkclean.eu for more information
• If your air quality never reaches 100%, make sure that the filter is properly installed without its
original plastic packaging. Activities like smoking, burning candles, running a humidifier, opening
windows, and cooking (among other things) can add more pollutants to your air. Make sure to
survey your environment and remove anything that could be causing low air quality.
• Make sure the unit is set up on its base, and on a flat, level surface.
• Increase the fan speed on your unit to improve performance. Make sure that all packaging is
removed from the filter, and it is properly installed in the unit. Unplug the unit and clean off any
dust or debris from the intake and the air vent areas.
• No, the filter is not washable. Keep filter away from water and dispose of it when it is dirty.
• We recommend switching your filter every 6-12 months.
• To maximise your air purifier's filter life, we recommend flipping and rotating the direction of your
filter every three months. This will help equalize and balance the distribution of captured particles
throughout the filter allowing for extended usage.
• You can buy replacement filters from select retailers or at: sharkclean.eu
FAIR
70–84
%
increase fan speed or select Auto Mode.
SPEED
1
2
3
4
POOR
0–69
%
A red ring means your air quality
is poor, with a high level of particle
concentration. For better results,
BEST FOR
Quiet Operation
Reducing Odours
Reducing Allergens
Maximum Cleaning