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WARRANTY TERMS
Important!
Only the original packaging ensures adequate transport protection of the device and should therefore
be kept at least in the statuory return period.
Four our equipment we provide the leagal warranty of 2 years.
For spare parts and repair orders, please contact your dealer or directly to AsVIVA,
indictating the customer number or invoice number. Our service is available 24 hours.
Our service adress:
https://www.asviva.de/contact
To ensure that our service staff can help you optimally,
please consider the following procedure:
1. Is a specific part damaged
Please tell us the exact part number using the parts list.
2. Is there a fault with the unit?
Should you have the possibility of a video recording e.g. mobile phone camera, pickup the error and
send us the video or picture material.
Red Neck
As-STORES GmbH
Kohnacker 9a
D-41542 Dormagen
E-Mail:
service@asviva.de
Homepage:
http://www.asviva.de
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