Warranty And Support; Faqs - Airthereal MA5000 Handbuch

WARRANTY AND SUPPORT

Airthereal warrants its products for 3 years after the date of purchase.
Internet information: www.airthereal.com/pages/warranty
• What's covered?
Defects due to faulty materials and workmanship of the product.
• What's NOT covered?
Damage caused by the owner when attempting to fix or alter the product by himself
or herself. Damage caused by misuse, abuse, neglect, alterations or unauthorized
repair. Natural depreciation.
• Warranty Period
Warranty becomes effective since the date of original purchase and will last for three
(3) years.
• Who's covered?
This limited warranty is only effective for the original purchaser. It is NOT transferable.
• How to request warranty services?
To obtain the benefit of this warranty, please leave your message online
(https://airthereal.com/pages/warranty), or send an email to support@airthereal.com.
Our customer service will address your issue in 24 hrs.
• What will Airthereal do?
1. Repair the item.
2. Replace the item if not repairable.
3. Refund under certain circumstances.

FAQs

Q: What is Ozone
A: Ozone exists in the upper layer of the atmosphere to protect people from the sun's
ultraviolet radiation. We also sense ozone's fresh and clean smell after thunderstorms.
Now we have Airthereal Ozone Generators to move nature's powerful sterilizer into
your home.
Ozone (O ) contains three atoms of oxygen. The third oxygen atom makes ozone
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extremely reactive, which readily attaches itself to other molecules. When odors,
bacteria, or viruses meet ozone, oxidation reactions occur and both parties are
destroyed. Ozone essentially reverts back to oxygen. That's why it's environmentally
friendly.
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