Troubleshooting - Prozis Easyvac Bedienungsanleitung

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TROUBLESHOOTING

Some issues that may arise can be solved by the user. If the problem persists
after having tried the following solutions, please contact Prozis customer service.
TECHNICAL CAUSE
PROBLEM
The vacuum zipper bag The vacuum zipper bag
is leaking. is not secured.
Damaged bag.
WARRANTY STATEMENT
All products commercialized by Prozis via www.prozis.com are covered by the
warranty applicable to the purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis' warranty for final
consumers.
This warranty is valid exclusively for consumers who purchase the product for
non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production
defects for a 2-year period, counting from the date of initial purchase by a
consumer and respective delivery, or for longer if legally established by the
applicable national law.
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SOLUTION
Check if the zipper lock
is completely and prop-
erly closed.
Check if the bag is not
torn: fill it with some
water, close the zipper
and check if water leaks
from the bag.
In the event that repair is required, this 2-year period is suspended during
repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product's
consumable components is not covered by this warranty unless the malfunc-
tion is caused by faulty design, materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this warranty,
please contact Prozis customer service via the communication channels pro-
vided on the Prozis website, and follow the provided instructions or recom-
mendations. Contact and technical assistance information is also provided at
the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase
is presented by the original customer. This proof of purchase may be the orig-
inal invoice or receipt, as long as it includes information regarding the date of
purchase and the product's model name.
WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This
warranty does not apply to any repairs, or damage caused directly by such
repairs, that have impacted or caused the damage that is the subject of the
respective warranty claim.
EXCLUSIONS
The following situations are not covered by this warranty:
1. Any wear and tear of parts and components resulting from normal product
use.
2. Cracks, dents, scratches, and other types of superficial damage that only
affect the product's appearance.
3. Any malfunction caused by inappropriate use of the product that does not
comply with user manual instructions.
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