Troubleshooting - D-Link DWR-978 Installationsanleitung

TROUBLESHOOTING

1. HOW DO I CONFIGURE MY DWR-978 ROUTER OR CHECK MY WIRELESS NETWORK NAME (SSID)
AND WIRELESS ENCRYPTION KEY?
• Connect your PC to the router using an Ethernet cable.
• Open a web browser and enter the router's IP address: http://192.168.0.1
• Log into the router by leaving the password area blank.
• Once logged in, you will be prompted to change the password from the default.
• Use the wizard located under Internet settings to configure the router, or make changes
manually.
Note: If you have changed the password and cannot remember it, you will need to reset the
router to factory defaults.
2. HOW DO I RESET MY DWR-978 ROUTER TO FACTORY DEFAULT SETTINGS?
• If you cannot remember your router's administrator password, you may use a paperclip to press
and hold the reset button on the router for about 10 seconds.
Note: Resetting the router to factory default will erase the current configuration. To reconfigure
your router, log in as outlined in question 1, then run the Setup Wizard.
3. HOW DO I ADD A NEW WIRELESS DEVICE OR PC IF I HAVE FORGOTTEN MY WIRELESS
NETWORK NAME (SSID) OR WIRELESS ENCRYPTION KEY?
• Every device that needs to connect to the router wirelessly will need use the correct Wireless
Network Name (SSID) and encryption key.
• Use the web-based user interface (as described in question 1 above) to check or choose your
wireless settings.
• Make sure you write down these settings so that you can enter them into each wirelessly-
connected PC. You will find a dedicated area on the back of this document to note this important
information down for future use.
4. WHY AM I UNABLE TO ESTABLISH AN INTERNET CONNECTION?
• If connecting using a mobile connection, make sure that you are within range of the mobile
service provider, and that the service has been correctly configured.
• If connecting using WAN via an ADSL/Cable service, make sure the modem has been enabled/
connected and is operational, and that the service is correctly configured.
TECHNICAL SUPPORT
4
eu.dlink.com/support
DWR-978