Troubleshooting - IDEXX Quanti-Tray Sealer PLUS Benutzerhandbuch

Troubleshooting

IMPORTANT: If any of the following solutions fails to resolve a problem, contact IDEXX Technical Service at
+1 800 321 0207.
Symptom
1
Internal Temperature Error
2
Temperature Read Error
3
Access Door Error
4
Voltage Error
5
Roller Temperature Error
6
Temperature Stability Error
7
Temperature Error during
Seal
Amber power light does not come
on.
6
Quanti-Tray Sealer PLUS User's Manual
Cause and/or Recommended Action
The internal temperature of the sealer is over the allowed temperature. The heater
turns off automatically so it can cool to a safe temperature.
Overheating can be caused by periods of extremely heavy use or by using the
sealer in a high-temperature environment. Wait until the green light appears before
continuing.
Overheating can also be caused by debris on the sensors. Check the sensors
for debris and clean if needed. See "Cleaning and preventative maintenance" for
instructions.
The roller temperature cannot be accurately read. Power the sealer off and then on.
A temperature read error can be caused by debris on the sensors. Check the sensors
for debris and clean if needed. See "Cleaning and preventative maintenance" for
instructions.
The upper access door was opened while the unit was turned on. If the error appears
while the door is closed, check that the upper access door and the lower access
panel are fully seated.
The input voltage to the sealer is fluctuating outside the normal range. The problem
could be caused by faulty input power. Try another power source. If the problem
persists, call IDEXX Technical Service at the number above. (This error may flash for a
moment a few seconds after the sealer is powered off. This is normal.)
The temperature of the heated roller is out of the optimal sealing range. The problem
could be caused by sealing multiple cold samples one after the other, using a sealer
that was stored in a cold room, or the presence of hot fluids in the sealing area. Wait
for the green light to appear before continuing to run samples.
The heated roller temperature jumped between consecutive reads. Check the roller for
debris, and clean the roller if needed. See "Cleaning and preventative maintenance"
for instructions.
The temperature of the heated roller dropped below sealing temperature while sealing
a tray. After the sealing process is complete, the error disappears, but the power light
remains amber until the unit heats to the ready state. The problem could be caused
by continuous sealing of cold samples or by trays leaking onto the roller, causing it to
cool. Wait for the green light to appear before continuing to run samples.
• Make sure the sealer is plugged into a working outlet with the correct voltage.
• Make sure the power switch is on.
Check fuses and replace if necessary. See "Changing fuses."
•