Service / Complaints - ECTIVE DC Series Bedienungsanleitung

ECTIVE DC Series

Service / Complaints

We will be happy to help you if you have
any questions about your product after
purchase or during operation In such
cases, a notification by e-mail will help
make the support process as fast and
efficient as possible Please provide a
detailed explanation of the issue as well as
photos
To contact us and for product returns please
use the following Service address:
batterium GmbH
Robert-Bosch-Straße 1
71691 Freiberg am Neckar
Germany
T: +49 7141 / 141 08 70
F: +49 7141 / 560 90 49
info@ective de ective de
36
Tip: When contacting us directly, please
have your customer or invoice number
ready, as well as and the article number
In case of a return of the product, please
note the following information for quick
processing:
• If possible, use the original packaging
as shipping carton
• If you no longer have the original
packaging, please
(UN-certified) packaging to ensure
adequate protection against transport
damage
• If the goods are not shipped in the
original packaging or a UN-certified
packaging, the goods are considered
damaged and
invoiced when the item is returned
use suitable
will therefore be