Troubleshooting - R-Go HE Handbuch

Troubleshooting

Is your mouse not working properly, or do you experience problems while
using it? Please follow the steps mentioned below.
• Check if the mouse is connected using the correct connectors and
cables (page 7).
• Connect the mouse to another USB port of your computer.
• Connect the mouse directly to your computer if you are using an
USB hub.
• Restart your computer.
• Test the mouse on another device, if it is still not working contact
support (www.r-go-tools.com).
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