Section 7
Troubleshooting
7.1
Error Messages
The analyzer can display warning and error messages when
problems occur. These messages include an internal error code
that will assist Abaxis Technical Support in diagnosing the
problem. Record the error message and/or print an error report
before calling Abaxis Technical Support.
7.2
Electrostatic Discharge
If the analyzer experiences an electrostatic discharge while
running a sample, it may "freeze up." If this happens, cancel the
"Canceling Analysis" on page
analysis (see
the analyzer off and back on again. This should restore the
analyzer to operating condition.
7.3
Technical Support
If the troubleshooting recommendations contained in this section
do not correct the problem with the analyzer or the reagent discs,
please contact Abaxis Technical Support:
Abaxis Inc.
◼
call +1 800-822-2947
◼
email AB-PiccoloTechSupport@zoetis.com
◼
send a fax to +1 877-349-2087
Abaxis Europe GmbH
◼
call +49 (6155) 780 21 - 0
◼
email int.piccolosupport@zoetis.com
◼
send a fax to +49 (6155) 780 21 - 111
Troubleshooting
3-11), then power
7-1