Troubleshooting; Product Support And Assistance On Use; Resetting The Stihl Connected Hub; Specifications - Stihl connected Box Gebrauchsanleitung

5 Troubleshooting

Installing the STIHL connected Hub in a vehicle
► For mounting the STIHL connected Hub in a vehicle, the
following additional points must be observed:
– Vehicle manufacturer's mounting instructions.
– Make sure the line voltage and frequency of the socket
in the vehicle agree with the data on the rating plate of
the STIHL connected Hub.
5 Troubleshooting
5.1

Product Support and Assistance on Use

Product support and assistance on use are available from
STIHL servicing dealers.
For contacts and other information visit
https://support.stihl.com/ or https://www.stihl.com/.
5.2

Resetting the STIHL connected Hub

► Press the Reset button and hold for about 5 seconds.
The "operating status" LED flashes red, and all settings
are reset. The STIHL connected Hub restarts after that.

6 Specifications

6.1

STIHL connected Hub,

STIHL connected mobile Hub

Specifications
– Input voltage: 5 V d.c.
– Degree of electrical protection: IP21 (protection against
solid foreign matter with a diameter ≥ 12.5 mm;
protection against dripping water)
– Permissible temperature range for operation and storage:
-20 °C up to +60 °C
0458-199-9921-A
®
Bluetooth
®
– Data link: Bluetooth 5.0
– Frequency band: ISM band 2.4 GHz
– Maximum RF power transmitted: 100 mW
– Reception range: approx. 10 m. The signal strength
depends on the ambient conditions. Signal range can vary
greatly depending on local conditions. The range may be
perceptibly reduced inside enclosed rooms and through
metal barriers (such as walls, shelves or cases).
– Capture of STIHL connected data in the range: permanent
– Transfer of the captured data via the Internet connection
to the STIHL connected portal: every 5 minutes
Radio network
– Network standard: IEEE 802.11b/g/n
– Frequency band: 2.4 GHz
– Maximum RF power transmitted: 100 mW
Mobile Internet access (STIHL connected mobile Hub)
– Format of the SIM card: Mini-SIM
– Frequency bands
– LTE-FDD: B1, B3, B7, B8, B20, B28
– LTE-TDD: B34, B38, B41
– UMTS, HSDPA, HSPA+: B1, B2, B4, B5, B6, B8, B19
– GSM, GPRS, EDGE: 850 MHz, 900 MHz, 1800 MHz,
1900 MHz
– Radiated maximum transmission power: 2 W
– Average data volume per month: see FAQs under
https://support.stihl.com/
6.2

Power Adapter

– Rated voltage: 230 V a.c., 50 Hz
– Power rating: 10 W
– Output voltage: 5 V d.c.
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