Precautions; Technical Support - Elgato Drive+ Benutzerhandbuch

Precautions

Your drive contains no user-serviceable parts. If it appears to be
malfunctioning, contact Elgato's Technical Support.
Do not expose this drive to temperatures outside the range of 5°C to 35°C
(41°F to 95°F); or to operational humidity beyond 5-80%, non-condensing,
or non-operating humidity beyond 10-90%, non-condensing. Avoid placing
your drive near a source of heat, or exposing it to sunlight (even through a
window), or in an environment that is too cold or humid.
Elgato Thunderbolt™ Drive+'s warranty may be void as a result of the
failure to respect the precautions listed here.
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Technical Support

If you encounter any difficulties while installing or using Elgato
Thunderbolt™ Drive+ or detect a problem with your drive, please
contact Elgato Technical Support via http://www.elgato.com/support.
You can submit a ticket electronically or via telephone.
Helpful information for support
When contacting Technical Support, it's best to be in front of your
computer and have the following information available:
• Your Elgato Thunderbolt™ Drive+ serial number
(on bottom of unit)
• Operating System and version
• Computer brand and model
• List of other devices attached to your computer
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