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Trouble shooting

Problems
Reason
Power supply is unplugged or loose
Master station and
Plugged into the wrong jack
substation are all
silence
The volume of master station and
substation are zero
Installation window with poor
Squeal
sound-proof
The volume of master station is
The volume of the
adjusted too low
master station is
Customer have the longer distance
too low
with the substation
The microphone of master station
does not face to the worker
The volume of the
The volume of substation is
substation is too low
adjusted too low
Worker have the longer distance
with the master station
RF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE
Before using this radio, read this guide which contains important operating
instructions for safe usage and RF energy awareness and control for
compliance with applicable standards and regulations.
This radio uses electromagnetic energy in the radio frequency (RF) spectrum to provide communic-
ations between two or more users over a distance. RF energy, which when used improperly, can
cause biological damage.
All Retekess radios are designed, manufactured, and tested to ensure they meet
government-established RF exposure levels. In addition, manufacturers also recommend specific
operating instructions to users of the radios. These instructions are important because they inform
users about RF energy exposure and provide simple procedures on how to control it.
Please refer to the following websites for more information on what RF energy exposure is and how
to control your exposure to assure compliance with established RF exposure limits:
http://www.who.int/en/
Local Government Regulations
When radios are used as a consequence of employment, the Local Government Regulations
requires users to be fully aware of and able to control their exposure to meet occupational
requirements.Exposure awareness can be facilitated by the use of a product label directing
users to specific user awareness information. Your Retekess radio has a RF Exposure Product
Label. Also, your Retekess user manual, or separate safety booklet includes information and
operating instructions required to control your RF exposure and to satisfy compliance requirements.
Solution
Re-insert
Plug to the power jack
Adjust the volume of master station
and substation
Keep further distance between the
master station and the substation
Adjust the volume of master station
and substation lower
Adjust the volume of master station
higher by clockwise
Keep the closer distance
Please re-calibration
Adjust the volume of substation
higher by clockwise
Keep the closer distance
3
Radio License (if appropriate)
Governments keep the radios in classification, business radios operate on radio frequencies that
are regulated by the local radio management departments (FCC, ISED, OFCOM, ANFR, BFTK,
Bundes-netzagentur...).To transmit on these frequencies, you are required to have a license
issued by them.
The detailed classification and the use of your radios, please contact the local government
radio management departments.
Use of this radio outside the country where it was intended to be distributed is subject to
government regulations and may be prohibited.
Unauthorized modification and adjustment
Changes or modifications not expressly approved by the party responsible for compliance may void
the user's authority granted by the local government radio management departments to operate this
radio and should not be made. To comply with the corresponding requirements, transmitter adjust-
ments should be made only by or under the supervision of a person certified as technically qualified
to perform transmitter maintenance and repairs in the private land mobile and fixed services as
certified by an organization representative of the user of those services. Replacement of any
transmitter component (crystal, semiconductor, etc.) not authorized by the local government radio
management departments equipment authorization for this radio could violate the rules.
FCC Requirements:
• This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1) This device may not cause harmful interference, and
2) this device must accept any interference received, including interference that may cause
undesired operation.
• This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determ-
ined by turningthe equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
CE Requirements:
• (Simple EU declaration of conformity) Henan Eshow Electronic Commerce Co.,Ltd declares that
the radio equipment type is in compliance with the essential requirements and other relevant
provisions of RED Directive 2014/53/EU and the ROHS Directive 2011/65/EU and the WEEE
Directive 2012/19/EU; the full text of the EU declaration of conformity is available at the following
internet address: www.retekess.com.
• Disposal
The crossed-out wheeled-bin symbol on your product, literature, or packaging reminds
you that in the European Union, all electrical and electronic products, batteries, and
accumulators (rechargeable batteries) must be taken to designated collection locations
4

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